Privacy Policy for willieandwynton.com

1. Introduction

At willieandwynton.com (“we,” “our,” or “us”), safeguarding your personal data is a core priority. We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you access or interact with our website, services, and features.

2. Scope of this Policy and Data Controller Role

This Privacy Policy applies to any personal data collected through the website willieandwynton.com and its associated services. We serve as the data controller for all personal information collected through our platform. As the data controller, we determine the purposes and means of processing your personal data in accordance with applicable laws.

3. Categories of Data Processed

We collect and process a range of personal data, which may include but is not limited to:

a. Usage Data: Information about how you interact with willieandwynton.com, such as browser type, IP address, device identifier, access times, visited pages, session duration, and referring URLs.

b. Account Data: Personal information you provide when creating or managing an account, including your name, billing address, shipping address, email address, and phone number.

c. Profile Data: Information collected or inferred about your preferences, shopping behavior, purchase history, and account settings.

d. Communication Data: Records of inquiries, feedback, and other communications sent to us, including contact form submissions and customer support interactions.

e. Technical Data: Device-specific information such as operating system, device model, browser settings, mobile network data, and hardware configurations.

f. Transaction Data: Details of products and services purchased, order history, payment method (processed securely via third-party gateways), and delivery or return information.

g. Preference Data: Marketing communication preferences, opt-in or opt-out selections, and interest indicators related to our products or services.

4. Legal Bases for Processing

We rely on the following lawful bases for processing your personal data:

– Consent: Where required, we rely on your explicit consent to process personal data, particularly for marketing or cookies.
– Contractual Necessity: We process your information to fulfill contractual obligations, such as completing transactions or delivering purchased goods.
– Legal Obligation: In certain cases, processing is required to comply with legal or regulatory obligations.
– Legitimate Interests: We process data where it is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and freedoms.

5. Your Rights

Subject to the GDPR and CCPA, you are entitled to the following rights:

– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request that we correct inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your data where there is no legal basis for continued processing.
– Right to Restriction: You may request limitation of processing in certain circumstances.
– Right to Data Portability: You may request that we provide your data in a structured, commonly used, and machine-readable format, or transmit it to another controller.
– Right to Object: You may object to data processing based on legitimate interests or for direct marketing purposes.
– Opt-Out of Sale (CCPA): You may request that your data not be sold to third parties. We do not sell your personal data to third parties.

You may exercise these rights by contacting us at [email protected]. We will respond to your request in accordance with the timelines and requirements of applicable law.

6. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data. These measures include:

– End-to-end encryption of sensitive data
– Role-based access controls and authentication
– Secure backup and disaster recovery mechanisms
– Regular employee training on data protection and privacy compliance
– Monitoring and safeguarding our network infrastructure with industry-standard protections

7. International Data Transfers

If your data is transferred from the European Economic Area (EEA) or other regions with data protection laws, we ensure that appropriate safeguards are in place. This may include the use of Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms to ensure your data is treated with the same level of protection.

8. Data Retention

We retain personal data only for as long as it is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or contractual obligations.

Specific retention periods may include:

– Account Data: for the duration of the account’s existence and up to 6 years thereafter
– Transaction Data: retained for 7 years for tax and accounting compliance
– Communication Data: retained for 3 years following final correspondence
– Technical and Usage Data: retained for 24 months for analytics and audit purposes
– Marketing Preference Data: retained until you withdraw consent or opt out

9. Cookie Policy

We use cookies and similar tracking technologies on willieandwynton.com to enhance user experience, analyze website performance, and serve relevant content. Cookies fall into the following categories:

– Essential Cookies: Necessary for the core functionality of our website and services.
– Functional Cookies: Enable personalization features and remember your settings.
– Analytics Cookies: Help us understand how users interact with our site using aggregated metrics.
– Performance Cookies: Measure the performance of webpages and identify loading issues or drop-offs.

10. Cookie Management and Compliance

You have full control over the deployment and storage of cookies. When you visit willieandwynton.com, you will receive a cookie consent banner offering you the option to accept or manage preferences in accordance with GDPR and CCPA requirements. You may also adjust settings within your browser to refuse cookies or delete them at any time. Please note that disabling certain types of cookies may impact functionality and user experience.

11. Children’s Privacy

Our website is not directed at, nor intended for, children under the age of 13. We do not knowingly collect personal data from individuals under 13. If we become aware that we have collected such data without verified parental consent, we will take reasonable steps to delete that information.

12. Policy Updates

We reserve the right to update or amend this Privacy Policy at our discretion to address legal or operational changes. In the event of substantial changes, we will notify users by appropriate means, which may include notification on the website or direct communication where feasible. Continued use of our services after any modification constitutes acceptance of the updated terms.

13. Contact Information

If you have any questions, concerns, or wish to exercise any of your rights under this Privacy Policy, you may contact us at:

Email: [email protected]
Website: https://www.willieandwynton.com

We are committed to maintaining the privacy and integrity of your personal data. If you believe your data has not been processed in accordance with this Policy or applicable laws, you may also have the right to lodge a complaint with your local supervisory authority.

We are fully committed to privacy compliance. For any privacy-related concerns or assistance, please do not hesitate to contact us directly.